Frequently Asked Questions
Everything you need to know about your Nilkamal Furniture experience.
Does Nilkamal provide professional installation for furniture?
Yes, we offer free professional installation for most of our furniture items. Once your product is delivered, our service team will schedule a visit within 48 to 72 hours to complete the assembly.
What is the standard delivery timeline for my order?
Typically, orders are processed and delivered within 7 to 10 business days, depending on your location. You will receive a tracking link via email and SMS once your furniture leaves our warehouse.
What is the warranty policy on Nilkamal products?
Most of our furniture comes with a 1-year to 3-year limited warranty covering manufacturing defects. Specific warranty periods for each product can be found on the individual product description pages.
Can I return a product if I am not satisfied?
We offer a 7-day return policy for products that arrive damaged or are not as described. Please ensure the item is kept in its original packaging and condition for a smooth return process.
What payment methods do you accept?
We accept a wide range of payment options including Credit/Debit cards, Net Banking, UPI, and No-Cost EMI options on select bank cards for high-value purchases.
How do I care for and maintain my Nilkamal furniture?
To maintain longevity, avoid direct sunlight and moisture. For wooden and plastic sets, wipe with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaners that may damage the finish.